Call Center in Dubai
E ngage your Customers with the MOTION unique technology: Open Channel, Real Time, Powerful, Effective and totally integrated with Asteriskâ„¢. DVCOM Technology provides the best Customer Journey Experience using the Voice, Web Chat, E-Mail, SMS and Fax channels with our Contact Center Solutions Dubai. Take advantage of the advanced Contact Management and Cally Square IVR designer modules. Empower you call center adding the channels you need with our Contact Center System! Open Channel makes it possible to integrate your custom channels, whether they are new social media, messaging solutions and video interactions and beyond!
We provide Call Center Solutions with all the reporting features in it and Contact Center Solutions which is an omnichannel Solution.
Call Center Solution
The Advanced Asteriskâ„¢ Call Center Software Solution Suite. QueueMetrics sets up modern standards in performance measurement, statistics and reporting for call centers based on the Asterisk PBX technology. Successfully used in thousands of contact centers worldwide, since 2004.
The next-generation dialer application built for ease of integration. WombatDialer is highly scalable, multi-server, easy-to-use telecasting platform that "just works" with your existing Asterisk-based PBX. It works natively with the QueueMetrics Call-Center Monitoring Suite in order to produce state-of-the-art campaign analysis and insight.
The best call center suite for Asterisk is now in the cloud. Move to QueueMetrics-Live today and experience the speed and simplicity of setting up a fully functional Asterisk-based contact-center, tailored for your needs. You can buy QueueMetrics-Live with the first 30 days free and installation included for new customers.
The first free web contact center simulator. QueueWiz is designed for interactive, quick and accurate call center sizing, cost and revenue simulation. Insert your data with the intuitive interface, measure traffic intensity, expected wait times, agents’ engagement, revenue per call and per agent and even hourly margins. Save your simulation and share it via email or social media.
Contact Center Solution
Motion provides multiple channel management with a unique integrated system, thus allowing the following benefits: Maximize your Call Center productivity and enhance your customer experience by integrating multiple channels into one unified interaction queue combining both inbound and outbound interactions.
Open Channel
Customer Journey
API Integration
Contact Manager
Triggers & Automations
Projects Deployed
Agents Already Used
GUI Languages
Happy Clients